first matka

first matka App support

Contact
+91 3895205895

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The first matka:

Q1: How to log in after installing the first matka?

To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number. This will allow you to login without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The first matka:

Q1: What is the minimum withdrawal amount in the first matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can collect and spend your gaming rewards without restrictions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a required step to ensure a smooth and secure experience. All necessary information must be accurately and fully provided to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay adds an extra layer of time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To check on a failed withdrawal, go to your account settings and review your transaction history. If the issue persists, your funds will be added to your wallet account within 24 hours. If the issue continues, you can contact their care centre for assistance.

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